Douglas & London
1 State St 35th Floor, BOWLING GREEN, NY 10004
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Our AI read 36 of this firm's written Google reviews (spanning Nov 2016–Jul 2026); 33 were about accident/injury cases and were used to score this firm, out of 53 total Google reviews (many are ratings-only with no written text).
What Clients Say
Clients praise specific attorneys (especially Randy Janis and Chloe Makowsky) for communication and compassion, but a significant portion of reviews criticize poor responsiveness and delays in disbursement, particularly on class action/mass tort cases.
Client Review Highlights
Scores 0–100 derived from FMAL's analysis of client reviews. 70+ = strong signal. These are algorithmic estimates, not verified statements of fact.
“Their professionalism, knowledge, and genuine care made an incredibly stressful situation so much easier to navigate.”
Clients praise specific attorneys (especially Randy Janis and Chloe Makowsky) for communication and compassion, but a significant portion of reviews criticize poor responsiveness and delays in disbursement, particularly on class action/mass tort cases.
FMAL Score Breakdown
The bars show the raw quality of each signal. The overall score also weighs how much evidence backs it.
Why 62? Based on 33 accident-case reviews. The signals are strong, but with a limited accident-review sample the score is held partway toward a neutral baseline until more evidence confirms it — the bars show the raw quality of what we analyzed.
Accident Types Handled
Based on what real clients describe in their reviews and the firm's verified results. “Primary” = a core focus by client volume.
General accident & injury practice — clients' reviews didn't specify accident types in detail.
Track Record
Verified motor-vehicle-accident results published by the firm.
This firm doesn't publish itemized case results — its score is built from verified client reviews instead.
Firm Details
Douglas & London is a personal injury law firm in BOWLING GREEN, NY representing accident victims in car accident cases. It holds a 3.6/5 rating across 53 Google reviews.
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Frequently Asked Questions
Does Douglas & London offer free consultations?+
Yes. Douglas & London offers free initial consultations for accident victims in BOWLING GREEN, New York. You can discuss your case at no cost before deciding to hire them.
Does Douglas & London work on contingency?+
Yes. Douglas & London works on a contingency fee basis — you pay nothing upfront and they only collect a fee if they win your case.
What types of cases does Douglas & London handle?+
Douglas & London handles car accident cases in BOWLING GREEN, New York. Visit their profile for the full list of practice areas and to check if they handle your specific type of accident.
What is Douglas & London's FMAL Score?+
Douglas & London has an FMAL Score of 62 out of 100. Our AI reads every accident-case Google review and the firm's documented case results; the score combines review sentiment (42%), client-experience factors like communication and fighting for maximum compensation (36%), and verified case results (22%). No firm can pay to change their score.
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